Frequently Asked Questions

Your guide to shopping with OtherWorld Fashion

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and local customs processing.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your own or a similar garment you already own for the best fit.

Are your materials ethically sourced?

Yes, OtherWorld Fashion is committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.

Can I track my order after it ships?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.